Contact us

Our customers' satisfaction is our number one priority. We accept returns within 30 days of initiating the purchase.

Any returns must be in the original packaging with proof of purchase. Please note that customers are responsible for shipping costs.

You can find our FAQ Page HERE.

All direct payment gateways adhere to standards set and monitored by the PCI Security Standards Council, which is a joint council of brands like Visa, MasterCard, AMEX, and Discover.

Standard delivery usually takes between 5-7 business days from the time of purchase.

If your order hasn't arrived after 14 days, please contact us and we will be happy to look in your order and assist you.

Products are re-stocked on an as-needed basis.

If a product you want is out of stock, please feel free to send us an email at support@smoochbabies.com with the product you are looking for in the subject line. We will let you know when the item you'd like is back in stock.